Hospital Websites and the Dangers of Failing Online

August 25, 2016 | By yui | Filed in: Uncategorized.

Hospitals are filled with a variety of professionals both on the frontline and in everyday behind-the-scenes capacities pulling together to build what appears to the outside world to be a well-oiled machine. These professionals have spent years learning the intricacies required to succeed in health care as well as the art of catering to those in need. The nurses and doctors, as well as the pharmacy personnel, the nutritionist, and even the cleaning people are on the top of their game. The hospital’s success can be seen clearly offline; however its online appearance often times tells a different story.

Most hospitals fail to deliver online.

Sadly, in the world of health care, people who do great works offline, fail to present themselves as professionals when they put their websites online. It’s clear that their intentions are good, but in just as website designers rarely cure people through their design work, health care professional’s attention to detail doesn’t always lead to the creation of a great website.

The best medical practitioners in the world can be over looked by those seeking help if the hospital does not have a website that shows what it has to offer.

A hospital’s website must be:

  • Professionally designed to visually express the professionalism of the hospital and its staff
  • Benefits driven to instantly show site visitors why this hospital should be chosen above all others
  • Content-rich to express the hospital’s expert level knowledge and the ability to convey this knowledge in terms site visitors (and future patients) can clearly understand.

Today, websites are key components of finding new patients and for providing information to current patients. Without a website, a hospital very well could be missing out on communications with thousands of new patients yearly. This group includes:

  • New residents looking online for a great hospital in close proximity to their home.
  • Persons looking for the specialty services your hospital provides
  • Those looking to switch from their current medical providers.

You could also miss an opportunity to get doctors and nurses either entering the job field or moving into the area.

Great templates can still produce lousy websites.

While some hospitals might be tempted to use templates for their websites or attempt to do these websites on their own, this usually leaves a very unprofessional appearance, which can cause a loss of faith and trust in the patients and applicants. Most hospitals also forget about the long-term upkeep and maintenance that a website requires. Not only will the design need an update, but content must be kept fresh and photos should reflect the hospital’s growth as well. Consistent updates will enable new information to be posted, questions to be answers, and creates a feeling of caring and concern for your general audience.

It is always recommended that hospitals and businesses in general hire outside help in the construction of a website. Why? Well, most hospitals that build their own website fail to realize that a hospital website is built for hospital visitors, and not the medical staff whose preferences transfer into the website design. A doctor’s view of what a website visitor is looking for when they arrive at a website is often times very different from what an actual site visiting patient expects to see. It’s this failure to communicate with the website’s target audience (patients) that causes many home grown hospital websites to fail miserably.

The power of hospital-focused website designers is built on past experiences with your target audience.

Website professionals that focus on hospital website designs can offer knowledge based on past experiences and discuss what your target audience is expecting to experience the different conditions and marketing methods of the Internet. It is important to remember that the Internet is not stagnant water, but rather it is continually changing. To keep the website relevant, the website might be updated and its ranking on the different search engines must be evaluated. This helps to ensure the highest levels of care and quality are maintained for the hospital’s website.

By hiring designers that focus on websites built specifically for hospitals, you gain the expert knowledge of those who understand the target audiences and layouts your website visitors expect. Hospital-focused website designers are able to convey the professionalism of your hospital’s doctors, nurses, facilities, services and support in the design they create specifically for your hospital.

See the power of your hospital online through your professional website design.

Remember that the website is often the first piece of information that your clients, staff and patients view about your hospital. And just as you work hard to present a positive first impression offline, the same message should be presented online. Your website must convey the message of caring, the image of professionalism, and plant a seed of faith in the people who are delivering them medical treatment.

Continue your hospital’s success with a professional website design team that knows how to make the right statement about your hospital online.

MedTouch: Web Intelligence for Healthcare

Contact Us:
[email protected]
617-621-8670 ext. 310


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